Question 1

Do I have to join a plan to be a patient?

Accepted Answer

No — every treatment we offer is available pay-as-you-go. Plans exist for patients who want predictable costs and a fixed rhythm of preventive care. The one connection to treatment: our three-year warranty on major restorative work is conditional on keeping up the hygiene and maintenance schedule, and a plan is the easiest way to do that.

Question 2

Which plan is right for me?

Accepted Answer

That's a clinical question, not a sales one. At your examination we'll recommend a plan based on your gum health, your restorative work, and how often you genuinely need to be seen — most patients with stable mouths are well served by Essentials; patients with periodontal history or significant restorative work usually benefit from Premium's four hygiene visits.

Question 3

Is there a minimum term?

Accepted Answer

Yes — all plans run on a 12-month minimum term. That keeps the plans fair: the included examinations and hygiene visits are priced on the assumption of a full year's membership.

Question 4

Can I pay annually instead of monthly?

Accepted Answer

Yes, and you'll receive one month free. On Essentials, for example, twelve months at £25 would be £300 — paying annually brings that to £275.

Question 5

What happens to my new patient examination fee if I join?

Accepted Answer

Your first comprehensive examination is £95, including routine x-rays. If you join a membership plan at or after that visit, the examination counts as part of your plan rather than an extra cost.

Question 6

Will joining a plan save me money?

Accepted Answer

Modestly, yes — the included visits cost slightly less than paying for each one individually, and the treatment discount adds up if you need work done. But the honest pitch is convenience, not discounts: predictable costs, priority booking, and a practice that's actively keeping your mouth stable rather than waiting for something to go wrong.

Simple, predictable, ongoing care.

Why patients join

Common questions

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