Accessibility statement
A trust-led practice serving older adults has to take accessibility seriously — both at the door of the clinic and on its website. This statement explains how we approach the digital side of that and what to do if something falls short.
Last reviewed: 2026-05-06
What we aim for
We aim for this website to meet the W3C Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA. In practice, that means:
- Text that resizes cleanly up to 200% without losing content or function.
- Sufficient colour contrast in both light and dark modes.
- Full keyboard navigation, with a visible focus indicator on every interactive element.
- Forms that are properly labelled and accessible to screen readers.
- Pages that work with reduced-motion settings and screen magnifiers.
Where we may fall short
The site is in active development. We’re aware that some areas may not yet meet our own target — for example, embedded third-party content (such as the Google Maps widget) is governed by Google’s own accessibility decisions rather than ours. We will list known gaps here as the site stabilises and update this page when each is closed.
Reporting a problem
If you find something on the site that doesn’t work for you, please tell us through our contact form and we will take it seriously. Useful detail to include:
- Which page or feature you were trying to use.
- What you expected to happen and what actually happened.
- Which device, browser, or assistive technology you were using.
We aim to respond to accessibility reports within five working days and to fix confirmed issues at the next available release.
If we can’t resolve it
If you’re not satisfied with our response, you can contact the Equality Advisory and Support Service (equalityadvisoryservice.com), which provides advice on the Equality Act 2010.